Hatstore was looking for a bespoke solution to their Swiss customers, knowing that it was quite a demanding market with the customs clearance to be considered. To succeed in Switzerland, Hatstore also realized that they had to include all costs, including the local Swiss VAT and duties, already in the check-out to avoid any surprises for the Swiss consumer at delivery.
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Switzerland may appear to be a tricky destination to send parcels to, and within e-commerce we are constantly looking for simple and smooth solutions. This is where Asendia helps us. They know the Swiss market and its consumers and they offer us bespoke end solutions to this demanding market.
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